SERVICESHow we can
help you
We can provide all your data collection requirements, from qualitative recruitment through to telephone, digital, face-to-face and international data collection and more.
SERVICESHow we can
help you
We can provide all your data collection requirements, from qualitative recruitment through to telephone, digital, face-to-face and international data collection and more.
Recruitment for qualitative methods
- From in-depth interviews, focus groups and workshops, face-to-face or on-line, to accompanied shopping, ethnography and user experience testing, we will provide you with reliable and quality people you can trust through our network of face-to-face recruiters, database of participants and advanced digital recruitment methods. This includes challenging requirements, reaching people from diverse backgrounds or niche audiences - we have yet to come across a project brief we cannot deliver on.
Online / digital data collection
- We find reliable and quality participants for digital qualitative research such as on-line communities, on-line in-depth interviews, focus groups or workshops, or on-line ethnographies and diaries. And we can on-board and support them through all the leading qualitative digital platforms to maximise their input. We also conduct large-scale surveys of UK and International audiences from a range of backgrounds through our digital survey panels.
Telephone data collection
- Through our in-house, supervised, team of over 50 experienced telephone interviewers trained to Interviewer Quality Control Scheme standards (the industry standard), we can conduct 1000s of telephone interviews each week to meet the most challenging of deadlines or difficult to reach audiences.
Face-to-face data collection
- Our nationwide network of over 500 experienced interviewers and supervisors trained to Interviewer Quality Control Scheme standards (the industry standard), means we can conduct 1000s of on-street, household or hall test face-to-face interviews each week across different parts of the country.
Mystery shopping data collection
- Whether it be through our established network of 100s of mystery shoppers across the country, or through recruitment, training and supervision of your customers, service users or residents to become mystery shoppers, we can put you in the shoes of others to really understand what people think about you, your organisation or your product.
International data collection
- From our network of international data collection and research partners, allied with our global knowledge and relationships, we can help you conduct data collection and research using different methods and on different subjects in most parts of the world.
Additional services
- We provide complete and seamless support, from transcription, translation and data inputting, to research design, facilitation/moderation, data analytics, dashboard creation and report writing.
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